To apply Remote Coaching Program for Tourism Professional
Tour Operator Level
ခရီးသွားလုပ်ငန်းဆိုင်ရာ မွမ်းမံသင်တန်း
Schedule Detail
- Start date: 14 September 2020
- Registration: Online
- Maximum: 15 students
- Application acceptance: until 11 September
Meeting Time: 15:00 – 17:00
How to become a better Tour Operator
About the Good Tourism Institute
At the Good Tourism Institute we care about the tourism industry. Our goal is to make the industry a better place for its businesses and travellers. This however, can’t be done without taking in mind the planet and its people.
With our extensive experience in both sustainable tourism and online marketing, we believe a sustainable tourism industry and making a profit can go hand in hand. You can be thoughtful about the environment, local communities and animal welfare, and run a successful business at the same time.
Masterclass structure
- Good tourism
- The need of good tourism
- The benefits of good tourism
- Implementing good tourism
- Animal welfare
- Understanding your animal footprint
- Negative effects of animal in tourism
- Positive effects of animals in tourism
- Animal welfare in practice
- Carbon management
- Understanding your carbon footprint
- Measuring your carbon footprint
- Reducing your carbon footprint
- Compensating your carbon footprint
- Supply-chain management
- Developing good tourism experiences
- Experience economy
- Selecting and working with (local) partners
- Developing good tourism experiences
- Communication
- With your partners
- With your customers
- Certification
Q & A
Lectured by
Anne de Jong
(Guest Lecturers)
Meeting Time: 15:00 – 17:00
New Product Development during Pandemic
- Analysing the product: what are the different elements? Peel it of.
- How can we change-upgrade-add elements to products?
- Client perspective in Corona times
Core element
- Creative techniques to cope with the new situation
Q&A
Lectured by
Jeroen Vinkesteijn
(Guest Lecturer)
Meeting Time: 15:00 – 17:00
Tourism Related Digital Marketing
Tourism Related Digital Marketing for Tour Operators
- Define your target group
- The website
- Social media
Q&A
Lectured by
Berry ter Horst
(PUM Netherlands Expert)
Training Experts and their profiles
About me
I am Anne de Jong (26), a passionate change maker and fascinated by the tourism industry. Wanting to contribute to a futureproof tourism industry, I support tour operators and destinations to become more resilient and sustainable.
My main focus lies upon working towards sustainable and profitable businesses and destinations while making a positive impact on local communities and the environment. I emphasise on making sustainability easier, more accessible and attractive.
Work experience
The Good Tourism Institute (co-founder)
The Good Tourism Institute helps tour operators become the best version of themselves. Learn how to support local communities, build long lasting relations with customers and employees, and offer unique experiences. All in a sustainable way.
Fair Sayari (founder)
Fair Sayari is a consultancy business focused upon the practical implementation of sustainability in tourism. I believe that sustainability is the ultimate way to create a futureproof tourism industry and a win-win situation for everyone.
Travelife for Tour Operators
As account manager for African tour operators I am responsible for guiding tour operators through the Travelife certification process and help them to implement more sustainability practices. I am also involved in hosting trainings abroad and promote Travelife on international tourism trade fairs.
Green Destinations
Africa Coordinator, coach and trained auditor for destinations on the African continent who want to work on sustainable development and towards GSTC accredited Green Destinations certification.
Better Places
Better Places Travel is an online travel platform with a high sustainability focus. For 1,5 years I have supported the team in operations and sustainability projects.
Education
Wageningen University (2015-2017)
Master of Science (MSc) in Tourism, Leisure and Environment
Thesis: The embeddedness of CSR in South African Tour Operators’ business practices.
Saxion University of Applied Sciences (2011-2015)
Bachelor of Applied Sciences (BASc) in International Tourism Management
Thesis: Development of a new community-based ecotourism product for Fair2 in Tanzania.
Interests and Activities
I love active sporting, especially cycling (uphill climbing). Interested in theatre and music in general and also been active in these fields. In work combining things in a creative and operational way is always a challenge to me.
Career History
Period 2018 – now
Member of the teaching staff committee of Thuiswinkel.org, the biggest digital network in Holland. https://www.thuiswinkel.org/english
Chairman of the OMPIE, group of 75 online (teaching staff) professionals at Universities (of applied sciences).
Member of the Speakers Academy
Showreel https://www.youtube.com/watch?v=HUv3TKrTzJA
Period 1998 – now
Creative Masters www.creativemasters.nl
Owner, managing director
Marketing firm specialized in innovations and product concepts.
Period 1995 – now
BUAS Breda University of Applied Sciences https://www.buas.nl/en
Sector Tourism, leisure, hospitality
Senior lecturer, Management games, E-commerce and social media.
Researcher on social media
Period 2013 – now
Active research – blogger on Emerce:
https://www.emerce.nl/auteurs/jeroen-vinkesteijn
Expert at BNNVARA TV-program ‘Kassa’ on social media.
Period 1987 – 1992
Employed at Teletravel and her labels Margriet reizen, Nieuwe Revu reizen
VIVA reizen etc. Touroperator with own programs and lots of labels and joint-promotions. Stationed one year in Austria.
Tourguide, later on Productmanager, marketing manager and
eventually 2,5 year General manager
Period: 1984 – 1987
Employed at ANWB www.anwb.nl
Dutch Touring Club with over 4 million members.
Research cost-structure in leisure and tourism Cooperation with TV-programs (‘Vakantieman’). Visiting and qualifying camping sites.
Period: 1984 – 1987
Employed at RCN: www.rcn.nl chain of 9 big camping sites in Holland and 8 in France. Member of entertainment-team, later on Head of entertainment department.
Period: 1983 – 1984
Employed at Yougotours
Former touroperator specialized on Croatia and Istria.
Tourguiding, stationed in Bruxelles and Dubrovnik.
Qualifications and Training
Period 2019
Institute Google
Course content Certified Trainer Google Digital Garage
Period 2011-2012
Institute Academy for digital entertainment Breda
Course content Master Media innovation, completed
http://www.nhtv.nl/ENG/masters-courses/masters-cursussen/masters/master-in-media-innovation/introduction.html
Period December 2009
Institute NHTV Breda test & internal evaluation
Course content Level of English evaluated at C1
Period 2009 – 2009
Institute EVC bureau NHTV Breda
Course content ‘EVC’ assessor for professional education
Period 2005 – 2006
Institute Nijenrode
Course content Mastercourse Retailmanagement
Period 1990 – 2004
Institute Various
Course content Pedagogical qualification
Several software courses
Intensive course English
Course projectmanagement
Period 1990
Institute NVA
Courses Insurance C, certificate A-‘’fire’’ (highest level)
Period 1985-1986
Institute SHV
Course Professional in restaurant management
Professional in café management
Period 1980-1983
Institute NHTV double degree
Course Bachelor in Tourism and economics
Bachelor in Leisure and economics
Period 1973-1980
Institute Ludger Doetinchem
Course VWO: pre-university education
Publications
Books
Author of four books related to the internet and social media:
In Dutch and International versions
https://www.webedu.nl/bestellen/eduplaza/catalog/14109-hbo-wo
Other publications
Several publications in magazines and compendia.
Research overview:
https://pure.buas.nl/en/persons/jeroen-vinkesteijn
Platforms
www.emeraldforesthotel.eu A virtual hotel, called Emerald Forest Hotel, as core of ma business game. Over 10.000 participants. Running in Estonia, Lithuania, England, Germany, Latvia, and the Netherlands
After holding several management positions in tourism, Berry ter Horst founded his own company: PANGEA Travel, a tour operator for custom made trips to Asia and Africa. Products were sold through their website. After more than 15 years of successful operation, he sold his company in 2018. Berry is now a volunteer for PUM senior experts and a volunteer at a hospice, where people spend the last phase of their lives.
Berry visited Myanmar in 2009 for the first time. Most recently he was in Myanmar in February 2020 for a PUM-mission.
Terms and Conditions for Remote Coaching
- မန္တလေးတိုင်းဒေသကြီးအတွင်း ခရီးသွားလုပ်ငန်းနယ်ပယ်တွင် အမှန်တကယ်လက်ရှိလုပ်ကိုင်နေသူများအား ဦးစားပေးရွေးချယ်မည်ဖြစ်ပါသည်။
- သင်တန်းသားများသည် သင်တန်းမတက်မီတွင် Zoom account ကိုဖွင့်လှစ်ထားရန်လိုအပ်ပြီး အသုံးပြုရန်အဆင်သင့်ဖြစ်နေရပါမည်။
- သင်တန်းသားများသည်လျှောက်လွှာများကို အချက်အလက်များပြည့်စုံစွာဖြည့်စွက်၍ Myanmar Upper Land (MUL) website တွင် ဖော်ပြထားသောအောက်ပါ online Form မှတဆင့် (သာ) လျှောက်ထားရမည်။
မှတ်ချက်။ E-mail မရှိပါက (email နေရာတွင် [email protected] ဟုရေးရမည်ဖြစ်ပြီး) Viber No ပေးရန်လိုအပ်ပါသည်။ - လျှောက်လွှာများကို သတ်မှတ်ထားသောရက်အတွင်း အချိန်မီလျှောက်ထားရမည်ဖြစ်ပြီး ရွေးချယ်ခံရသူ ၁၅ ဦးအား သင်တန်းတက်ရောက်ခွင့်ပြုကြောင်း Confirmation Email ပေးပို့၍ အကြောင်းကြားမည်ဖြစ်ပါသည်။
- သင်တန်းတက်ရောက်ခွင့်ရရှိသူများထံသို့ သင်တန်းမစမီ ၂ ရက်အလိုတွင် Remote Coaching (Zoom) link ကို အီးမေးလ်မှတဆင့် ပေးပို့မည်ဖြစ်ပါသည်။
- အခမဲ့သင်တန်းဖြစ်သည့်အားလျော်စွာသင်တန်းသားများသည် သတ်မှတ်ထားသော သင်တန်းချိန်အတိုင်း အတိအကျတက်ရောက်နိုင်ရမည်။ ခိုင်လုံသောအကြောင်းပြချက်မရှိဘဲ သင်တန်းပျက်ကွက်သူများကို သင်တန်းဆက်လက်တက်ရောက်ခွင့်ပြုမည်မဟုတ်ပါ။
- Remote Coaching အချိန်အတွင်း Video ကိုစတင်ချိန်မှ ပြီးဆုံးချိန်အထိဖွင့်ထားရမည်ဖြစ်သော်လည်း အသံ (MIC) ကိုမူ (မိမိစကားပြောချိန်မှအပ) သင်တန်းချိန်တလျှောက်လုံးပိတ်ထားရပါမည်။
- ပိုမိုထိရောက်၍အကျိုးရှိသောသင်တန်းဖြစ်စေရန်အလို့ငှာ သင်ကြားမည့်ခေါင်းစဉ်အလိုက် နေ့စဉ်မေးခွန်း (အနည်းဆုံး တစ်ခု) ကိုကြိုတင်ပြင်ဆင်လာပြီး Q & A အပိုင်းတွင် သင်တန်းသားအားလုံး အလှည့်ကျ မေးခွန်းမေးရမည်ဖြစ်ပါသည်။
- သင်တန်းပြီးဆုံးသွားပါက MUL မှသင်တန်းတက်ရောက်မှုနှင့်ပတ်သက်၍ Feedback များကို E-mail မှတဆင့် ကောက်ယူသွားမည်ဖြစ်ရာ ပြီးပြည့်စုံအောင်ဖြည့်စွက်ပေးရန် သင်တန်းသားများအားလုံးအားကြိုတင်မေတ္တာရပ်ခံအပ်ပါသည်။